Privaatsuspoliitika

Kogutav teave

Kogume ainult tellimuste töötlemiseks, klienditoe pakkumiseks, meie veebisaidi parandamiseks ja seaduslike nõuete täitmiseks vajaliku teabe.

Teave, mille te esitate

• Täisnimi
• E-posti aadress
• Telefoninumber
• Tarne- ja arveldusaadress
• Tellimuste ja klienditoe teave

Automaatselt kogutav teave

• IP-aadress ja seadme teave
• Brauseri tüüp ja operatsioonisüsteem
• Vaadatud lehed ja veebisaidi kasutamise andmed
• Küpsised ja sarnased tehnoloogiad

Kuidas me kasutame teie teavet

Võime kasutada teie teavet, et:

• Töödelda ja tarnida teie tellimusi
• Saata tellimuse kinnitus ja tarneuuendused
• Pakkuda klienditeenindust ja tehnilist tuge
• Vastata küsimustele ja päringutele
• Parandada veebisaidi jõudlust ja kasutajakogemust
• Tõkestada pettusi ja kaitsta veebisaidi turvalisust
• Saata turunduskommunikatsiooni, kui olete tellinud

Makseinfo

Makseid töödeldakse kolmandate osapoolte makseteenuse pakkujate kaudu. Fench Energy ei salvesta oma serverites täielikke krediit- ega deebetkaardi numbreid. Makseteenuse pakkujad võivad töödelda makseinfot vastavalt oma privaatsuspoliitikale ja turvanõuetele.

Teie teabe jagamine

Võime jagada piiratud teavet usaldusväärsete teenusepakkujatega, kui see on vajalik meie äritegevuse jaoks, sealhulgas:

• Makseteenuse pakkujad
• Tarne- ja logistika teenuse pakkujad
• Website hosting and technical service providers
• Analytics or advertising services, where applicable
• Professional advisers or public authorities when legally required

We do not sell or rent your personal information to third parties.

Cookies

We use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage and improve our services.

Essential cookies may be required for the website to operate. Non-essential analytics or marketing cookies may require your consent depending on your location. You can also manage cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to complete orders, provide support, meet legal and tax obligations, resolve disputes and maintain accurate business records.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Opt out of marketing communications
• Request restrictions on certain processing activities

Data Security

We use reasonable technical and organizational measures to help protect personal information from unauthorized access, loss, misuse or disclosure. However, no online transmission or storage method can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. Updated versions will be published on this page.