{"id":30401,"date":"2025-10-29T17:27:16","date_gmt":"2025-10-29T17:27:16","guid":{"rendered":"https:\/\/palegoldenrod-curlew-193900.hostingersite.com\/?page_id=30401"},"modified":"2026-10-14T06:13:42","modified_gmt":"2026-10-14T06:13:42","slug":"zarucna-politika","status":"publish","type":"page","link":"https:\/\/fenchenergy.com\/sk\/warranty-policy\/","title":{"rendered":"Z\u00e1ruka"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"30401\" class=\"elementor elementor-30401\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-bd77038 e-flex e-con-boxed e-con e-parent\" data-id=\"bd77038\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7059ae elementor-widget elementor-widget-html\" data-id=\"a7059ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n.fench-wrap * {\r\n  margin: 0;\r\n  padding: 0;\r\n  box-sizing: border-box;\r\n}\r\n\r\n.fench-wrap {\r\n  font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Arial, sans-serif;\r\n  color: #333;\r\n  line-height: 1.8;\r\n  max-width: 900px;\r\n  margin: 0 auto;\r\n  padding: 0 16px;\r\n  font-size: 16px;\r\n}\r\n\r\n.fench-banner {\r\n  background: linear-gradient(135deg, #1a5c3a, #144a2e);\r\n  border-radius: 16px;\r\n  padding: 46px 40px;\r\n  color: #fff;\r\n  margin-bottom: 32px;\r\n}\r\n\r\n.fench-banner h1 {\r\n  font-size: 36px;\r\n  line-height: 1.3;\r\n  font-weight: 800;\r\n  margin-bottom: 14px;\r\n  color: #fff;\r\n}\r\n\r\n.fench-banner .fench-sub {\r\n  color: #d4f5e4;\r\n  font-size: 18px;\r\n  line-height: 1.8;\r\n  margin-bottom: 22px;\r\n}\r\n\r\n.fench-banner .fench-info-box {\r\n  background: rgba(255, 255, 255, 0.15);\r\n  border-radius: 10px;\r\n  padding: 16px 20px;\r\n  margin-top: 20px;\r\n  display: flex;\r\n  flex-direction: column;\r\n  gap: 10px;\r\n}\r\n\r\n.fench-banner .fench-info-box span {\r\n  display: flex;\r\n  align-items: flex-start;\r\n  gap: 8px;\r\n  color: #e8f8ef;\r\n  font-size: 16px;\r\n  line-height: 1.7;\r\n}\r\n\r\n.fench-card {\r\n  background: #fff;\r\n  border-radius: 14px;\r\n  border-left: 5px solid #1a7a5c;\r\n  box-shadow: 0 2px 12px rgba(0, 0, 0, 0.06);\r\n  padding: 42px;\r\n  margin-bottom: 32px;\r\n}\r\n\r\n.fench-card h2 {\r\n  font-size: 28px;\r\n  line-height: 1.4;\r\n  font-weight: 800;\r\n  color: #1a2e3b;\r\n  margin-bottom: 8px;\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 12px;\r\n}\r\n\r\n.fench-card h2 .fench-num {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  width: 34px;\r\n  height: 34px;\r\n  background: #1a7a5c;\r\n  color: #fff;\r\n  border-radius: 7px;\r\n  font-size: 17px;\r\n  font-weight: 700;\r\n  flex-shrink: 0;\r\n}\r\n\r\n.fench-h2line {\r\n  width: 70px;\r\n  height: 4px;\r\n  background: #e6a817;\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.fench-card > p {\r\n  color: #555;\r\n  margin-bottom: 24px;\r\n  font-size: 18px;\r\n  line-height: 1.9;\r\n}\r\n\r\n.fench-wgrid {\r\n  display: grid;\r\n  grid-template-columns: repeat(4, 1fr);\r\n  gap: 18px;\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.fench-witem {\r\n  background: #f5f8f6;\r\n  border-radius: 10px;\r\n  padding: 24px 16px;\r\n  text-align: center;\r\n}\r\n\r\n.fench-witem .fench-wico {\r\n  font-size: 25px;\r\n  margin-bottom: 8px;\r\n}\r\n\r\n.fench-witem h4 {\r\n  font-size: 16px;\r\n  line-height: 1.5;\r\n  font-weight: 600;\r\n  color: #555;\r\n  margin-bottom: 6px;\r\n}\r\n\r\n.fench-witem .fench-years {\r\n  font-size: 27px;\r\n  line-height: 1.3;\r\n  font-weight: 800;\r\n  color: #1a7a5c;\r\n}\r\n\r\n.fench-witem .fench-note {\r\n  font-size: 13px;\r\n  color: #888;\r\n  margin-top: 6px;\r\n  line-height: 1.5;\r\n}\r\n\r\n.fench-info {\r\n  background: #f0f7f4;\r\n  border-left: 4px solid #1a7a5c;\r\n  border-radius: 8px;\r\n  padding: 16px 22px;\r\n  display: flex;\r\n  align-items: flex-start;\r\n  gap: 12px;\r\n  font-size: 16px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.fench-info.yellow {\r\n  background: #fdf8ed;\r\n  border-left-color: #e6a817;\r\n}\r\n\r\n.fench-info .fench-ii {\r\n  flex-shrink: 0;\r\n  font-size: 19px;\r\n}\r\n\r\n.fench-steps-title {\r\n  font-size: 20px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  margin-bottom: 18px;\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 9px;\r\n}\r\n\r\n.fench-steps {\r\n  display: grid;\r\n  grid-template-columns: repeat(3, 1fr);\r\n  gap: 18px;\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.fench-step {\r\n  background: #f5f8f6;\r\n  border-radius: 10px;\r\n  padding: 26px 20px;\r\n}\r\n\r\n.fench-step .fench-step-num {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  width: 32px;\r\n  height: 32px;\r\n  background: #e6a817;\r\n  color: #fff;\r\n  border-radius: 50%;\r\n  font-size: 15px;\r\n  font-weight: 700;\r\n  margin-bottom: 12px;\r\n}\r\n\r\n.fench-step h4 {\r\n  font-size: 18px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  margin-bottom: 10px;\r\n}\r\n\r\n.fench-step p {\r\n  font-size: 16px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n}\r\n\r\n.fench-excl-title {\r\n  font-size: 17px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  background: #fdf8ed;\r\n  border-left: 4px solid #e6a817;\r\n  border-radius: 6px;\r\n  padding: 12px 18px;\r\n  margin-bottom: 16px;\r\n  display: inline-block;\r\n}\r\n\r\n.fench-excl-list {\r\n  list-style: none;\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.fench-excl-list li {\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  padding: 7px 0 7px 28px;\r\n  position: relative;\r\n}\r\n\r\n.fench-excl-list li::before {\r\n  content: \"\u26a0\";\r\n  position: absolute;\r\n  left: 0;\r\n  font-size: 15px;\r\n}\r\n\r\n.fench-retbox {\r\n  background: #f0f7f4;\r\n  border-radius: 10px;\r\n  padding: 22px 26px;\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.fench-retbox ul {\r\n  list-style: none;\r\n}\r\n\r\n.fench-retbox ul li {\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  padding: 7px 0;\r\n  display: flex;\r\n  align-items: flex-start;\r\n  gap: 11px;\r\n}\r\n\r\n.fench-retbox ul li .fench-rico {\r\n  flex-shrink: 0;\r\n  font-size: 19px;\r\n}\r\n\r\n.fench-subsec {\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.fench-subsec h3 {\r\n  font-size: 21px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  margin-bottom: 14px;\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 9px;\r\n}\r\n\r\n.fench-subsec ul {\r\n  list-style: none;\r\n}\r\n\r\n.fench-subsec ul li {\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  padding: 5px 0 5px 24px;\r\n  position: relative;\r\n}\r\n\r\n.fench-subsec ul li::before {\r\n  content: \"\u2713\";\r\n  position: absolute;\r\n  left: 0;\r\n  color: #1a7a5c;\r\n  font-weight: 700;\r\n}\r\n\r\n.fench-subsec ol {\r\n  margin-left: 24px;\r\n  color: #555;\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n}\r\n\r\n.fench-subsec ol li {\r\n  padding: 5px 0;\r\n}\r\n\r\n.fench-subsec ol li strong,\r\n.fench-subsec ul li strong {\r\n  color: #1a2e3b;\r\n}\r\n\r\n.fench-cta {\r\n  background: #fff;\r\n  border-radius: 14px;\r\n  border-left: 5px solid #1a7a5c;\r\n  box-shadow: 0 2px 12px rgba(0, 0, 0, 0.06);\r\n  padding: 42px;\r\n  text-align: center;\r\n  margin-bottom: 32px;\r\n}\r\n\r\n.fench-cta .fench-cta-ico {\r\n  font-size: 42px;\r\n  margin-bottom: 14px;\r\n}\r\n\r\n.fench-cta h3 {\r\n  font-size: 25px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  margin-bottom: 8px;\r\n}\r\n\r\n.fench-cta p {\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  margin-bottom: 10px;\r\n}\r\n\r\n.fench-cta a {\r\n  color: #1a7a5c;\r\n  font-size: 18px;\r\n  font-weight: 700;\r\n  text-decoration: none;\r\n}\r\n\r\n.fench-note-box {\r\n  background: #fdf8ed;\r\n  border-left: 4px solid #e6a817;\r\n  border-radius: 8px;\r\n  padding: 18px 22px;\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.fench-note-box strong {\r\n  color: #1a2e3b;\r\n}\r\n\r\n.fench-footer {\r\n  text-align: center;\r\n  padding: 24px;\r\n  font-size: 15px;\r\n  line-height: 1.8;\r\n  color: #888;\r\n  border-top: 1px solid #eee;\r\n  margin-top: 24px;\r\n}\r\n\r\n.fench-footer p {\r\n  margin-bottom: 5px;\r\n}\r\n\r\n@media (max-width: 991px) {\r\n  .fench-wgrid {\r\n    grid-template-columns: repeat(2, 1fr);\r\n  }\r\n\r\n  .fench-steps {\r\n    grid-template-columns: 1fr;\r\n  }\r\n}\r\n\r\n@media (max-width: 767px) {\r\n  .fench-wrap {\r\n    padding: 0 12px;\r\n  }\r\n\r\n  .fench-banner {\r\n    padding: 32px 22px;\r\n  }\r\n\r\n  .fench-banner h1 {\r\n    font-size: 28px;\r\n  }\r\n\r\n  .fench-banner .fench-sub {\r\n    font-size: 16px;\r\n  }\r\n\r\n  .fench-banner .fench-info-box span {\r\n    font-size: 14px;\r\n  }\r\n\r\n  .fench-card {\r\n    padding: 28px 20px;\r\n  }\r\n\r\n  .fench-card h2 {\r\n    font-size: 22px;\r\n  }\r\n\r\n  .fench-card > p,\r\n  .fench-info,\r\n  .fench-excl-list li,\r\n  .fench-retbox ul li,\r\n  .fench-subsec ul li,\r\n  .fench-subsec ol,\r\n  .fench-step p {\r\n    font-size: 15px;\r\n  }\r\n\r\n  .fench-wgrid {\r\n    grid-template-columns: repeat(2, 1fr);\r\n    gap: 10px;\r\n  }\r\n\r\n  .fench-witem {\r\n    padding: 16px 10px;\r\n  }\r\n\r\n  .fench-witem h4 {\r\n    font-size: 14px;\r\n  }\r\n\r\n  .fench-witem .fench-years {\r\n    font-size: 22px;\r\n  }\r\n\r\n  .fench-steps-title {\r\n    font-size: 18px;\r\n  }\r\n\r\n  .fench-step h4 {\r\n    font-size: 17px;\r\n  }\r\n\r\n  .fench-subsec h3 {\r\n    font-size: 19px;\r\n  }\r\n\r\n  .fench-cta {\r\n    padding: 30px 20px;\r\n  }\r\n\r\n  .fench-cta h3 {\r\n    font-size: 21px;\r\n  }\r\n\r\n  .fench-cta p,\r\n  .fench-note-box {\r\n    font-size: 15px;\r\n  }\r\n\r\n  .fench-footer {\r\n    font-size: 13px;\r\n  }\r\n}\r\n<\/style>\r\n\r\n<div class=\"fench-wrap\">\r\n\r\n  <div class=\"fench-banner\">\r\n    <h1>Z\u00e1ru\u010dn\u00e1 politika Fench Energy<\/h1>\r\n\r\n    <p class=\"fench-sub\">\r\n      Na\u0161a z\u00e1ru\u010dn\u00e1 politika sa vz\u0165ahuje na LiFePO4 bat\u00e9rie, DIY sady, pr\u00edslu\u0161enstvo, BMS a bat\u00e9riov\u00e9 \u010dl\u00e1nky pred\u00e1van\u00e9 spolo\u010dnos\u0165ou Fench Energy.\r\n    <\/p>\r\n\r\n    <div class=\"fench-info-box\">\r\n      <span>\ud83c\udfe2 HK SINCHEN NEW ENERGY CO., LIMITED<\/span>\r\n      <span>\ud83d\udccd JEDNOTKA 1021, BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI KL<\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"fench-card\">\r\n    <h2>\r\n      <span class=\"fench-num\">1<\/span>\r\n      Z\u00e1ruka\r\n    <\/h2>\r\n\r\n    <div class=\"fench-h2line\"><\/div>\r\n\r\n    <p>\r\n      Stoj\u00edme za kvalitou na\u0161ich produktov. Pon\u00fakame\r\n      <strong>obmedzen\u00fa z\u00e1ruku<\/strong> kryj\u00facu vady materi\u00e1lov a spracovania\n      ke\u010f je produkt pou\u017e\u00edvan\u00fd norm\u00e1lne a v pr\u00edsnom s\u00falade s n\u00e1vodom na pou\u017eitie produktu.\r\n    <\/p>\r\n\r\n    <div class=\"fench-wgrid\">\r\n\r\n      <div class=\"fench-witem\">\r\n        <div class=\"fench-wico\">\ud83d\udd0b<\/div>\r\n        <h4>12V\/24V bat\u00e9rie<\/h4>\r\n        <div class=\"fench-years\">5 rokov<\/div>\r\n      <\/div>\r\n\r\n      <div class=\"fench-witem\">\r\n        <div class=\"fench-wico\">\u26a1<\/div>\r\n        <h4>48V bat\u00e9rie<\/h4>\r\n        <div class=\"fench-years\">5 rokov<\/div>\r\n        <div class=\"fench-note\">Syst\u00e9mov\u00fd BMS: 1 rok<\/div>\r\n      <\/div>\r\n\r\n      <div class=\"fench-witem\">\r\n        <div class=\"fench-wico\">\ud83d\udce6<\/div>\r\n        <h4>DIY sady<\/h4>\r\n        <div class=\"fench-years\">2 roky<\/div>\r\n      <\/div>\r\n\r\n      <div class=\"fench-witem\">\r\n        <div class=\"fench-wico\">\ud83d\udd0c<\/div>\r\n        <h4>Ostatn\u00e9 pr\u00edslu\u0161enstvo<\/h4>\r\n        <div class=\"fench-years\">1 rok<\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"fench-info\">\r\n      <span class=\"fench-ii\">\ud83d\udccb<\/span>\r\n      <span>\r\n        Plat\u00ed od p\u00f4vodn\u00e9ho d\u00e1tumu n\u00e1kupu. Pre v\u0161etky z\u00e1ru\u010dn\u00e9 n\u00e1roky je potrebn\u00fd doklad o k\u00fape.\n        N\u00e1\u0161 z\u00e1kazn\u00edcky servis je v\u00e1m k dispoz\u00edcii 24\/7.\r\n      <\/span>\r\n    <\/div>\r\n\r\n    <div class=\"fench-steps-title\">\r\n      \ud83d\udccb Postup pri z\u00e1ru\u010dn\u00fdch n\u00e1rokoch\r\n    <\/div>\r\n\r\n    <div class=\"fench-steps\">\r\n\r\n      <div class=\"fench-step\">\r\n        <div class=\"fench-step-num\">1<\/div>\r\n        <h4>Rie\u0161enie probl\u00e9mov a podpora<\/h4>\r\n        <p>\r\n          Kontaktujte n\u00e1s so svoj\u00edm probl\u00e9mom. Odpovieme do 24 hod\u00edn, aby sme pomohli s diagnostikou,\n          poskytli rie\u0161enie probl\u00e9mov a poradili s optim\u00e1lnym pou\u017e\u00edvan\u00edm bat\u00e9rie.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"fench-step\">\r\n        <div class=\"fench-step-num\">2<\/div>\r\n        <h4>Testovanie a overenie<\/h4>\r\n        <p>\r\n          Aby sme mohli v\u00e1\u0161 n\u00e1rok efekt\u00edvne spracova\u0165, m\u00f4\u017eeme v\u00e1s po\u017eiada\u0165 o vykonanie nieko\u013ek\u00fdch jednoduch\u00fdch testov\n          na overenie stavu bat\u00e9rie.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"fench-step\">\r\n        <div class=\"fench-step-num\">3<\/div>\r\n        <h4>Vr\u00e1tenie a v\u00fdmena<\/h4>\r\n        <p>\r\n          Ak testy potvrdia v\u00fdrobn\u00fa alebo kvalitat\u00edvnu vadu, vystav\u00edme predplaten\u00fd \u0161t\u00edtok na vr\u00e1tenie\n          na zaslanie vadnej jednotky sp\u00e4\u0165 do n\u00e1\u0161ho skladu v E\u00da. Po potvrden\u00ed okam\u017eite za\u0161leme\n          \u00faplne nov\u00fa n\u00e1hradu alebo vr\u00e1time peniaze.\r\n        <\/p>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"fench-info\">\r\n      <span class=\"fench-ii\">\ud83d\udd0d<\/span>\r\n      <span>\r\n        N\u00e1\u0161 technick\u00fd t\u00edm kontroluje vr\u00e1ten\u00e9 jednotky pre neust\u00e1le zlep\u0161ovanie produktov.\r\n      <\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"fench-card\">\r\n    <h2>\r\n      <span class=\"fench-num\">2<\/span>\r\n      V\u0161eobecn\u00e9 podmienky a v\u00fdnimky\r\n    <\/h2>\r\n\r\n    <div class=\"fench-h2line\"><\/div>\r\n\r\n    <div class=\"fench-subsec\">\r\n      <ul>\r\n        <li>\r\n          <strong>Nevyplatite\u013en\u00e9:<\/strong>\r\n          Z\u00e1ruka plat\u00ed len pre p\u00f4vodn\u00e9ho kupuj\u00faceho. Darovan\u00e9 alebo prepredan\u00e9 produkty vy\u017eaduj\u00fa\n          n\u00e1roky cez p\u00f4vodn\u00e9ho kupuj\u00faceho s dokladom o k\u00fape.\r\n        <\/li>\r\n\r\n        <li>\r\n          <strong>Pokra\u010dovanie z\u00e1ruky:<\/strong>\r\n          Opraven\u00e9 alebo vymenen\u00e9 bat\u00e9rie nedost\u00e1vaj\u00fa nov\u00fa alebo pred\u013a\u017een\u00fa z\u00e1ru\u010dn\u00fa dobu.\n          Krytie pokra\u010duje po zost\u00e1vaj\u00facu dobu p\u00f4vodnej z\u00e1ruky.\r\n        <\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"fench-excl-title\">\r\n      \u26a0 \u010co nie je kryt\u00e9\r\n    <\/div>\r\n\r\n    <ul class=\"fench-excl-list\">\r\n      <li>Nespr\u00e1vne zaobch\u00e1dzanie, p\u00e1dy alebo \u00famyseln\u00e9 po\u0161kodenie.<\/li>\r\n      <li>Neopr\u00e1vnen\u00e9 \u00fapravy alebo rozoberanie produktu.<\/li>\r\n      <li>Nespr\u00e1vna in\u0161tal\u00e1cia, prev\u00e1dzka alebo \u00fadr\u017eba produktu pod\u013ea n\u00e1vodu na pou\u017eitie.<\/li>\r\n      <li>Poruchy alebo v\u00fdrazn\u00e9 zhor\u0161enie kvality sp\u00f4soben\u00e9 nespr\u00e1vnym pou\u017e\u00edvan\u00edm, nedbanlivos\u0165ou alebo nehodami.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"fench-info\">\r\n      <span class=\"fench-ii\">\u2705<\/span>\r\n      <span>\r\n        V\u0161etky reklam\u00e1cie vy\u017eaduj\u00fa doklad o k\u00fape. Z\u00e1ruka plat\u00ed len pre p\u00f4vodn\u00e9ho kupuj\u00faceho.\r\n      <\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"fench-card\">\r\n    <h2>\r\n      <span class=\"fench-num\">3<\/span>\r\n      Politika vr\u00e1tenia a vr\u00e1tenia pe\u0148az\u00ed\r\n    <\/h2>\r\n\r\n    <div class=\"fench-h2line\"><\/div>\r\n\r\n    <p>\r\n      Ak sa potvrd\u00ed probl\u00e9m s produktom, prij\u00edmame vr\u00e1tenie\r\n      <strong>nepou\u017eit\u00fdch produktov do 5 dn\u00ed<\/strong> od prijatia, za podmienok uveden\u00fdch ni\u017e\u0161ie.\r\n    <\/p>\r\n\r\n    <div class=\"fench-retbox\">\r\n      <ul>\r\n        <li>\r\n          <span class=\"fench-rico\">\ud83d\udcc5<\/span>\r\n          <strong>5-d\u0148ov\u00e9 okno<\/strong> \u2014 Vr\u00e1tenie mus\u00ed by\u0165 iniciovan\u00e9 do 5 dn\u00ed od d\u00e1tumu doru\u010denia.\r\n        <\/li>\r\n\r\n        <li>\r\n          <span class=\"fench-rico\">\u2705<\/span>\r\n          <strong>Stav:<\/strong>\r\n          Polo\u017eky musia by\u0165 doru\u010den\u00e9 \u00faplne nepou\u017eit\u00e9, nezmenen\u00e9 a v p\u00f4vodnom stave.\r\n        <\/li>\r\n\r\n        <li>\r\n          <span class=\"fench-rico\">\ud83d\udce6<\/span>\r\n          <strong>Balenie:<\/strong>\r\n          Produkty musia by\u0165 vr\u00e1ten\u00e9 v p\u00f4vodn\u00fdch obaloch Fench Energy.\r\n        <\/li>\r\n\r\n        <li>\r\n          <span class=\"fench-rico\">\ud83d\udeab<\/span>\r\n          <strong>Obmedzenie kan\u00e1la:<\/strong>\r\n          Fench Energy nevyd\u00e1 vr\u00e1tenie pe\u0148az\u00ed za produkty zak\u00fapen\u00e9 prostredn\u00edctvom tret\u00edch str\u00e1n, distrib\u00fatorov alebo maloobchodn\u00fdch partnerov.\r\n        <\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"fench-subsec\">\r\n      <h3>\ud83d\udcb0 Poplatky a n\u00e1klady<\/h3>\r\n\r\n      <ul>\r\n        <li>\r\n          <strong>N\u00e1klady na dopravu:<\/strong>\r\n          Fench Energy uhrad\u00ed n\u00e1klady na sp\u00e4tn\u00fa dopravu, ak je vr\u00e1tenie potrebn\u00e9 kv\u00f4li potvrdenej chybe produktu, po\u0161kodeniu po\u010das doru\u010denia alebo nespr\u00e1vnej polo\u017eke dodanej nami. Pri opr\u00e1vnen\u00fdch vr\u00e1teniach z d\u00f4vodu okolnost\u00ed z\u00e1kazn\u00edka s\u00fa n\u00e1klady na sp\u00e4tn\u00fa dopravu na z\u00e1kazn\u00edkovi. Pred vr\u00e1ten\u00edm polo\u017eky n\u00e1s pros\u00edm kontaktujte. V\u0161etky vr\u00e1tenia podliehaj\u00fa na\u0161ej <a href=\"https:\/\/fenchenergy.com\/sk\/zasady-vratenia-penazi-a-vratenia-tovaru\/\">Politike vr\u00e1tenia a vr\u00e1tenia pe\u0148az\u00ed<\/a>.\r\n        <\/li>\r\n\r\n        <li>\r\n          <strong>Manipula\u010dn\u00e9 poplatky:<\/strong>\r\n          Ak\u00e9ko\u013evek poplatky za transakciu vr\u00e1tenia alebo manipul\u00e1ciu hrad\u00ed kupuj\u00faci.\r\n        <\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"fench-subsec\">\r\n      <h3>\ud83d\udd04 Proces vr\u00e1tenia<\/h3>\r\n\r\n      <ol>\r\n        <li>\r\n          <strong>Z\u00edskajte autoriz\u00e1ciu:<\/strong>\r\n          Pred odoslan\u00edm polo\u017eiek n\u00e1s pros\u00edm kontaktujte, aby ste z\u00edskali ofici\u00e1lne \u010d\u00edslo autoriz\u00e1cie vr\u00e1tenia tovaru.\r\n        <\/li>\r\n\r\n        <li>\r\n          <strong>Bezpe\u010dn\u00e1 doprava:<\/strong>\r\n          Nem\u00f4\u017eeme nies\u0165 zodpovednos\u0165 za polo\u017eky po\u0161koden\u00e9 alebo straten\u00e9 po\u010das prepravy sp\u00e4\u0165. D\u00f4razne odpor\u00fa\u010dame pou\u017ei\u0165 poisten\u00fa a sledovate\u013en\u00fa prepravn\u00fa slu\u017ebu.\r\n        <\/li>\r\n\r\n        <li>\r\n          <strong>In\u0161pekcia:<\/strong>\r\n          V\u0161etky vr\u00e1ten\u00e9 tovary bud\u00fa d\u00f4kladne skontrolovan\u00e9 po pr\u00edchode. Ak je polo\u017eka vr\u00e1ten\u00e1 v nevhodnom alebo pou\u017eitom stave, vyhradzujeme si pr\u00e1vo odmietnu\u0165 vr\u00e1tenie pe\u0148az\u00ed. Polo\u017eka v\u00e1m m\u00f4\u017ee by\u0165 zaslan\u00e1 sp\u00e4\u0165 na va\u0161e n\u00e1klady.\r\n        <\/li>\r\n      <\/ol>\r\n    <\/div>\r\n\r\n    <div class=\"fench-subsec\">\r\n      <h3>\u23f1 Doba spracovania vr\u00e1tenia pe\u0148az\u00ed<\/h3>\r\n\r\n      <p style=\"font-size:17px;color:#555;line-height:1.8;\">\r\n        Akon\u00e1hle obdr\u017e\u00edme a skontrolujeme vr\u00e1ten\u00fd(-\u00e9) predmet(-y), pros\u00edm, po\u010dkajte\r\n        <strong>1 a\u017e 2 t\u00fd\u017edne<\/strong> na spracovanie vr\u00e1tenia.\n        Ak bude va\u0161a \u017eiados\u0165 o vr\u00e1tenie pe\u0148az\u00ed schv\u00e1len\u00e1, pr\u00edslu\u0161n\u00e9 finan\u010dn\u00e9 prostriedky bud\u00fa prip\u00edsan\u00e9 sp\u00e4\u0165 na v\u00e1\u0161\n        p\u00f4vodn\u00fd sp\u00f4sob platby do <strong>15 a\u017e 30 pracovn\u00fdch dn\u00ed<\/strong>.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"fench-info yellow\">\r\n      <span class=\"fench-ii\">\u26a0<\/span>\r\n      <span>\r\n        <strong>D\u00f4le\u017eit\u00e9:<\/strong>\r\n        Neopr\u00e1vnen\u00e9 vr\u00e1tenia m\u00f4\u017eu by\u0165 odmietnut\u00e9. V\u0161etky poplatky a odpo\u010dty sa riadia vy\u0161\u0161ie uvedenou politikou.\r\n      <\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"fench-cta\">\r\n    <div class=\"fench-cta-ico\">\ud83d\udcac<\/div>\r\n\r\n    <h3>Potrebujete pomoc s reklam\u00e1ciou alebo vr\u00e1ten\u00edm?<\/h3>\r\n\r\n    <p>\r\n      N\u00e1\u0161 t\u00edm podpory je k dispoz\u00edcii 24\/7. Kontaktujte n\u00e1s na\r\n    <\/p>\r\n\r\n    <a href=\"mailto:bailyn1278@fenchenergy.com\">\r\n      \u2709 bailyn1278@fenchenergy.com\r\n    <\/a>\r\n\r\n    <p style=\"margin-top:16px;font-size:15px;color:#888;\">\r\n      Na ak\u00e9ko\u013evek ot\u00e1zky t\u00fdkaj\u00face sa reklam\u00e1ci\u00ed alebo podpory produktov odpoved\u00e1me do 24 hod\u00edn.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"fench-note-box\">\r\n    \ud83d\udccc <strong>Pozn\u00e1mka:<\/strong>\r\n    Pre reklam\u00e1cie z\u00e1ruky t\u00fdkaj\u00face sa potvrden\u00fdch v\u00fdrobn\u00fdch ch\u00fdb,\n    Fench Energy poskytuje predplaten\u00fa \u0161t\u00edtok na vr\u00e1tenie a zasiela \u00faplne nov\u00fd n\u00e1hradn\u00fd produkt.\r\n  <\/div>\r\n\r\n  <div class=\"fench-footer\">\r\n    <p>HK SINCHEN NEW ENERGY CO., LIMITED<\/p>\r\n    <p>\r\n      \u00a9 Fench Energy \u2014 Z\u00e1v\u00e4zok k zelenej energii a spo\u013eahliv\u00e9mu popredajn\u00e9mu servisu.\n      Verzia politiky 2026.\r\n    <\/p>\r\n  <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Fench Energy Warranty Policy Our warranty policy covers LiFePO4 batteries, DIY kits, accessories, BMS and battery cells sold by Fench<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-30401","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/pages\/30401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/comments?post=30401"}],"version-history":[{"count":5,"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/pages\/30401\/revisions"}],"predecessor-version":[{"id":34204,"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/pages\/30401\/revisions\/34204"}],"wp:attachment":[{"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/media?parent=30401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}