{"id":30398,"date":"2025-10-29T17:26:52","date_gmt":"2025-10-29T17:26:52","guid":{"rendered":"https:\/\/palegoldenrod-curlew-193900.hostingersite.com\/?page_id=30398"},"modified":"2026-10-14T05:49:12","modified_gmt":"2026-10-14T05:49:12","slug":"zasady-dopravy","status":"publish","type":"page","link":"https:\/\/fenchenergy.com\/sk\/shipping-policy\/","title":{"rendered":"Z\u00e1sady dopravy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"30398\" class=\"elementor elementor-30398\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5040177 e-flex e-con-boxed e-con e-parent\" data-id=\"5040177\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a99a996 elementor-widget elementor-widget-html\" data-id=\"a99a996\" data-element_type=\"widget\" data-e-type=\"widget\" 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class=\"fpg-shipping\">\r\n\r\n  <div class=\"fpg-shipping-header\">\r\n    <h1>Z\u00e1sady dopravy<\/h1>\r\n    <p>\r\n      Jasn\u00e9 inform\u00e1cie o doru\u010den\u00ed produktov Fench Energy a objedn\u00e1vkach z EU skladu.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"fpg-shipping-intro\">\r\n    <p>\r\n      Produkty na sklade s\u00fa odosielan\u00e9 z n\u00e1\u0161ho skladu v Po\u013esku v E\u00da.\n      \u010casy doru\u010denia a poplatky za dopravu z\u00e1visia od dostupnosti produktu,\n      PS\u010c cie\u013eovej destin\u00e1cie a slu\u017eby dopravcu.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"1\">\r\n    <h2>Spracovanie objedn\u00e1vok<\/h2>\r\n\r\n    <ul>\r\n      <li>Objedn\u00e1vky s\u00fa zvy\u010dajne spracovan\u00e9 do 1\u20133 pracovn\u00fdch dn\u00ed po potvrden\u00ed platby. Pri objedn\u00e1vkach s doru\u010den\u00edm mus\u00ed by\u0165 tie\u017e schv\u00e1len\u00e1 cenov\u00e1 ponuka na dopravu a zaplaten\u00fd poplatok za doru\u010denie pred odoslan\u00edm.<\/li>\r\n      <li>Objedn\u00e1vky zadan\u00e9 cez v\u00edkendy alebo \u0161t\u00e1tne sviatky s\u00fa spracovan\u00e9 nasleduj\u00faci pracovn\u00fd de\u0148.<\/li>\r\n      <li>Inform\u00e1cie o sledovan\u00ed s\u00fa poskytnut\u00e9 po odoslan\u00ed objedn\u00e1vky.<\/li>\r\n    <\/ul>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"2\">\r\n    <h2>Doprava z n\u00e1\u0161ho skladu v Po\u013esku v E\u00da<\/h2>\r\n\r\n    <p>\r\n      N\u00e1\u0161 sklad v E\u00da sa nach\u00e1dza v Po\u013esku. Produkty ozna\u010den\u00e9\r\n      <strong>\u201cEU Stock\u201d<\/strong> s\u00fa odosielan\u00e9 z Po\u013eska, pod\u013ea dostupnosti na sklade.\r\n    <\/p>\r\n\r\n    <p>\r\n      Pri produktoch na sklade odosielan\u00fdch z n\u00e1\u0161ho skladu v Po\u013esku v E\u00da,\n      doru\u010denie zvy\u010dajne trv\u00e1 <strong>3\u20137 pracovn\u00fdch dn\u00ed po odoslan\u00ed<\/strong>.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"3\">\r\n    <h2>Ceny vyzdvihnutia a cenov\u00e9 ponuky na doru\u010denie<\/h2>\r\n\r\n    <p>\r\n      V\u0161etky ceny produktov zobrazen\u00e9 na na\u0161ej webovej str\u00e1nke s\u00fa pre vyzdvihnutie v na\u0161om sklade v Po\u013esku a nezah\u0155\u0148aj\u00fa doru\u010denie. Poplatky za doru\u010denie s\u00fa kalkulovan\u00e9 individu\u00e1lne na z\u00e1klade produktov, mno\u017estva, hmotnosti a rozmerov z\u00e1sielky, PS\u010c cie\u013eovej destin\u00e1cie a po\u017eiadaviek na doru\u010denie.\r\n    <\/p>\r\n\r\n    <p>\r\n      Pre doru\u010denie n\u00e1m za\u0161lite krajinu, PS\u010c, detaily produktu a mno\u017estvo pre p\u00edsomn\u00fa cenov\u00fa ponuku na dopravu <strong>pred platbou<\/strong>. Pros\u00edm, schv\u00e1\u013ete ponuku pred zaplaten\u00edm. Online platby za produkty nezah\u0155\u0148aj\u00fa poplatky za doru\u010denie. Doprava je \u00fa\u010dtovan\u00e1 samostatne pod\u013ea dohodnutej p\u00edsomnej ponuky a mus\u00ed by\u0165 zaplaten\u00e1 pred odoslan\u00edm. Pri vyzdvihnut\u00ed zo skladu m\u00f4\u017eete objedna\u0165 online a kontaktova\u0165 n\u00e1s pre dohodnutie vyzdvihnutia.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"4\">\r\n    <h2>DDP a coln\u00e9 z\u00e1le\u017eitosti<\/h2>\r\n\r\n    <p>\r\n      Pre objedn\u00e1vky odosielan\u00e9 v r\u00e1mci E\u00da z n\u00e1\u0161ho skladu v Po\u013esku je k dispoz\u00edcii doprava DDP, kde je to mo\u017en\u00e9.\r\n    <\/p>\r\n\r\n    <p>\r\n      Z\u00e1kazn\u00edci zvy\u010dajne nemusia zabezpe\u010dova\u0165 coln\u00e9 odbavenie pre opr\u00e1vnen\u00e9 objedn\u00e1vky v E\u00da. V\u0161etky pr\u00edslu\u0161n\u00e9 poplatky za dopravu, dane alebo in\u00e9 poplatky bud\u00fa potvrden\u00e9 pred platbou.\r\n    <\/p>\r\n\r\n    <p>\r\n      Pre destin\u00e1cie mimo E\u00da n\u00e1s pros\u00edm kontaktujte na potvrdenie dostupnosti dopravy, \u010dasu doru\u010denia, coln\u00fdch po\u017eiadaviek a dovozn\u00fdch poplatkov.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"5\">\r\n    <h2>Podmienky doru\u010denia<\/h2>\r\n\r\n    <ul>\r\n      <li>\u010casy doru\u010denia sa m\u00f4\u017eu l\u00ed\u0161i\u0165 v z\u00e1vislosti od destin\u00e1cie a harmonogramu dopravcu.<\/li>\r\n      <li>Produkty, ktor\u00e9 nie s\u00fa na sklade, prisp\u00f4soben\u00e9 alebo na \u0161peci\u00e1lnu objedn\u00e1vku, m\u00f4\u017eu vy\u017eadova\u0165 dodato\u010dn\u00fd \u010das na spracovanie.<\/li>\r\n      <li>Predpisy o preprave l\u00edtiov\u00fdch bat\u00e9ri\u00ed m\u00f4\u017eu ovplyvni\u0165 dostupn\u00e9 sp\u00f4soby dopravy a \u010dasy doru\u010denia.<\/li>\r\n    <\/ul>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"6\">\r\n    <h2>Sledovanie objedn\u00e1vky<\/h2>\r\n\r\n    <p>\r\n      Po odoslan\u00ed va\u0161ej objedn\u00e1vky bud\u00fa inform\u00e1cie o sledovan\u00ed zaslan\u00e9 na va\u0161u registrovan\u00fa e-mailov\u00fa adresu.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"7\">\r\n    <h2>Po\u0161koden\u00e9 alebo straten\u00e9 bal\u00edky<\/h2>\r\n\r\n    <p>\r\n      Ak v\u00e1\u0161 bal\u00edk doraz\u00ed po\u0161koden\u00fd, kontaktujte n\u00e1s, pros\u00edm, do 5 dn\u00ed od doru\u010denia a poskytnite fotografie bal\u00edka a produktov.\r\n    <\/p>\r\n\r\n    <p>\r\n      V pr\u00edpade straten\u00fdch z\u00e1sielok n\u00e1s pros\u00edm informujte \u010do najsk\u00f4r, aby sme mohli kontaktova\u0165 dopravcu a pom\u00f4c\u0165 s \u010fal\u0161\u00edmi krokmi.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"8\">\r\n    <h2>Po\u017eiadavky na prepravu l\u00edtiov\u00fdch bat\u00e9ri\u00ed<\/h2>\r\n\r\n    <p>\r\n      L\u00edtiov\u00e9 bat\u00e9rie s\u00fa klasifikovan\u00e9 ako regulovan\u00e9 tovary a musia by\u0165 prepravovan\u00e9 v s\u00falade s platn\u00fdmi medzin\u00e1rodn\u00fdmi predpismi, vr\u00e1tane po\u017eiadaviek IATA, IMDG a ADR.\r\n    <\/p>\r\n\r\n    <p>\r\n      Spolupracujeme s kvalifikovan\u00fdmi logistick\u00fdmi partnermi na zabezpe\u010denie bezpe\u010dnej a s\u00faladnej prepravy.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section fpg-shipping-contact\" data-number=\"9\">\r\n    <h2>Kontaktujte n\u00e1s<\/h2>\r\n\r\n    <p>\r\n      Ak potrebujete cenov\u00fa ponuku na prepravu alebo m\u00e1te ot\u00e1zky oh\u013eadom doru\u010denia, pros\u00edm kontaktujte n\u00e1\u0161 t\u00edm z\u00e1kazn\u00edckeho servisu:\r\n    <\/p>\r\n\r\n    <p>\r\n      <strong>E-mail:<\/strong>\r\n      <a href=\"mailto:bailyn1278@fenchenergy.com\">\r\n        bailyn1278@fenchenergy.com\r\n      <\/a>\r\n    <\/p>\r\n\r\n    <p>\r\n      <strong>Webov\u00e1 str\u00e1nka:<\/strong>\r\n      <a href=\"https:\/\/fenchenergy.com\/sk\/\">\r\n        https:\/\/fenchenergy.com\/\r\n      <\/a>\r\n    <\/p>\r\n  <\/section>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Clear delivery information for Fench Energy products and EU warehouse orders. In-stock products are shipped from our Poland<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30398","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/pages\/30398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/comments?post=30398"}],"version-history":[{"count":7,"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/pages\/30398\/revisions"}],"predecessor-version":[{"id":34176,"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/pages\/30398\/revisions\/34176"}],"wp:attachment":[{"href":"https:\/\/fenchenergy.com\/sk\/wp-json\/wp\/v2\/media?parent=30398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}