{"id":30398,"date":"2025-10-29T17:26:52","date_gmt":"2025-10-29T17:26:52","guid":{"rendered":"https:\/\/palegoldenrod-curlew-193900.hostingersite.com\/?page_id=30398"},"modified":"2026-10-14T05:49:12","modified_gmt":"2026-10-14T05:49:12","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/fenchenergy.com\/pl\/shipping-policy\/","title":{"rendered":"Polityka wysy\u0142ki"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"30398\" class=\"elementor elementor-30398\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5040177 e-flex e-con-boxed e-con e-parent\" data-id=\"5040177\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a99a996 elementor-widget elementor-widget-html\" data-id=\"a99a996\" data-element_type=\"widget\" data-e-type=\"widget\" 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class=\"fpg-shipping\">\r\n\r\n  <div class=\"fpg-shipping-header\">\r\n    <h1>Polityka wysy\u0142ki<\/h1>\r\n    <p>\r\n      Clear delivery information for Fench Energy products and EU warehouse orders.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"fpg-shipping-intro\">\r\n    <p>\r\n      In-stock products are shipped from our Poland EU warehouse.\r\n      Delivery times and shipping fees depend on product availability,\r\n      destination postcode and carrier service.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"1\">\r\n    <h2>Order Processing<\/h2>\r\n\r\n    <ul>\r\n      <li>Orders are normally processed within 1\u20133 business days after payment confirmation. For delivery orders, the shipping quote must also be approved and the delivery charge paid before dispatch.<\/li>\r\n      <li>Orders placed on weekends or public holidays are processed on the next business day.<\/li>\r\n      <li>Tracking information is provided after the order has been dispatched.<\/li>\r\n    <\/ul>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"2\">\r\n    <h2>Shipping from Our Poland EU Warehouse<\/h2>\r\n\r\n    <p>\r\n      Our EU warehouse is located in Poland. Products marked\r\n      <strong>\u201cEU Stock\u201d<\/strong> are shipped from Poland, subject to stock availability.\r\n    <\/p>\r\n\r\n    <p>\r\n      For in-stock products shipped from our Poland EU warehouse,\r\n      delivery usually takes <strong>3\u20137 business days after dispatch<\/strong>.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"3\">\r\n    <h2>Pickup Prices and Delivery Quotes<\/h2>\r\n\r\n    <p>\r\n      All product prices shown on our website are for pickup from our Poland warehouse and exclude delivery. Delivery charges are quoted individually based on the products, quantities, shipment weight and dimensions, destination postcode and delivery requirements.\r\n    <\/p>\r\n\r\n    <p>\r\n      For delivery, send us your country, postcode, product details and quantity for a written shipping quote <strong>before payment<\/strong>. Please approve the quote before paying. Online product payments do not include delivery charges. Shipping is charged separately according to the agreed written quote and must be paid before dispatch. For warehouse pickup, you can order online and contact us to arrange collection.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"4\">\r\n    <h2>DDP and Customs<\/h2>\r\n\r\n    <p>\r\n      For orders shipped within the EU from our Poland warehouse,\r\n      DDP shipping is available where applicable.\r\n    <\/p>\r\n\r\n    <p>\r\n      Customers generally do not need to arrange customs clearance for\r\n      eligible EU orders. Any applicable shipping fees, taxes or other charges\r\n      will be confirmed before payment.\r\n    <\/p>\r\n\r\n    <p>\r\n      For destinations outside the EU, please contact us to confirm shipping\r\n      availability, delivery time, customs requirements and import charges.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"5\">\r\n    <h2>Delivery Conditions<\/h2>\r\n\r\n    <ul>\r\n      <li>Delivery times may vary depending on destination and carrier schedules.<\/li>\r\n      <li>Out-of-stock, customized or special-order products may require additional lead time.<\/li>\r\n      <li>Lithium battery transport regulations may affect available shipping methods and delivery times.<\/li>\r\n    <\/ul>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"6\">\r\n    <h2>Order Tracking<\/h2>\r\n\r\n    <p>\r\n      Once your order has been dispatched, tracking information will be sent\r\n      to your registered email address.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"7\">\r\n    <h2>Damaged or Lost Packages<\/h2>\r\n\r\n    <p>\r\n      If your package arrives damaged, please contact us within 5 days of delivery\r\n      and provide photos of the package and products.\r\n    <\/p>\r\n\r\n    <p>\r\n      For lost shipments, please notify us as soon as possible so that we can\r\n      contact the carrier and assist with the next steps.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section\" data-number=\"8\">\r\n    <h2>Lithium Battery Shipping Requirements<\/h2>\r\n\r\n    <p>\r\n      Lithium batteries are classified as regulated goods and must be transported\r\n      in accordance with applicable international regulations, including IATA,\r\n      IMDG and ADR requirements.\r\n    <\/p>\r\n\r\n    <p>\r\n      We work with qualified logistics partners to arrange safe and compliant\r\n      transportation.\r\n    <\/p>\r\n  <\/section>\r\n\r\n  <section class=\"fpg-shipping-section fpg-shipping-contact\" data-number=\"9\">\r\n    <h2>Kontakt<\/h2>\r\n\r\n    <p>\r\n      If you need a shipping quote or have questions about delivery,\r\n      please contact our customer service team:\r\n    <\/p>\r\n\r\n    <p>\r\n      <strong>Email:<\/strong>\r\n      <a href=\"mailto:bailyn1278@fenchenergy.com\">\r\n        bailyn1278@fenchenergy.com\r\n      <\/a>\r\n    <\/p>\r\n\r\n    <p>\r\n      <strong>Website:<\/strong>\r\n      <a href=\"https:\/\/fenchenergy.com\/pl\/\">\r\n        https:\/\/fenchenergy.com\/\r\n      <\/a>\r\n    <\/p>\r\n  <\/section>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Clear delivery information for Fench Energy products and EU warehouse orders. In-stock products are shipped from our Poland<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30398","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fenchenergy.com\/pl\/wp-json\/wp\/v2\/pages\/30398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fenchenergy.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fenchenergy.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fenchenergy.com\/pl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fenchenergy.com\/pl\/wp-json\/wp\/v2\/comments?post=30398"}],"version-history":[{"count":7,"href":"https:\/\/fenchenergy.com\/pl\/wp-json\/wp\/v2\/pages\/30398\/revisions"}],"predecessor-version":[{"id":34176,"href":"https:\/\/fenchenergy.com\/pl\/wp-json\/wp\/v2\/pages\/30398\/revisions\/34176"}],"wp:attachment":[{"href":"https:\/\/fenchenergy.com\/pl\/wp-json\/wp\/v2\/media?parent=30398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}