{"id":30401,"date":"2025-10-29T17:27:16","date_gmt":"2025-10-29T17:27:16","guid":{"rendered":"https:\/\/palegoldenrod-curlew-193900.hostingersite.com\/?page_id=30401"},"modified":"2026-10-14T06:13:42","modified_gmt":"2026-10-14T06:13:42","slug":"takuuohjeisiin","status":"publish","type":"page","link":"https:\/\/fenchenergy.com\/fi\/warranty-policy\/","title":{"rendered":"Takuu"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"30401\" class=\"elementor elementor-30401\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-bd77038 e-flex e-con-boxed e-con e-parent\" data-id=\"bd77038\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7059ae elementor-widget elementor-widget-html\" data-id=\"a7059ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n.fench-wrap * {\r\n  margin: 0;\r\n  padding: 0;\r\n  box-sizing: border-box;\r\n}\r\n\r\n.fench-wrap {\r\n  font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Arial, sans-serif;\r\n  color: #333;\r\n  line-height: 1.8;\r\n  max-width: 900px;\r\n  margin: 0 auto;\r\n  padding: 0 16px;\r\n  font-size: 16px;\r\n}\r\n\r\n.fench-banner {\r\n  background: linear-gradient(135deg, #1a5c3a, #144a2e);\r\n  border-radius: 16px;\r\n  padding: 46px 40px;\r\n  color: #fff;\r\n  margin-bottom: 32px;\r\n}\r\n\r\n.fench-banner h1 {\r\n  font-size: 36px;\r\n  line-height: 1.3;\r\n  font-weight: 800;\r\n  margin-bottom: 14px;\r\n  color: #fff;\r\n}\r\n\r\n.fench-banner .fench-sub {\r\n  color: #d4f5e4;\r\n  font-size: 18px;\r\n  line-height: 1.8;\r\n  margin-bottom: 22px;\r\n}\r\n\r\n.fench-banner .fench-info-box {\r\n  background: rgba(255, 255, 255, 0.15);\r\n  border-radius: 10px;\r\n  padding: 16px 20px;\r\n  margin-top: 20px;\r\n  display: flex;\r\n  flex-direction: column;\r\n  gap: 10px;\r\n}\r\n\r\n.fench-banner .fench-info-box span {\r\n  display: flex;\r\n  align-items: flex-start;\r\n  gap: 8px;\r\n  color: #e8f8ef;\r\n  font-size: 16px;\r\n  line-height: 1.7;\r\n}\r\n\r\n.fench-card {\r\n  background: #fff;\r\n  border-radius: 14px;\r\n  border-left: 5px solid #1a7a5c;\r\n  box-shadow: 0 2px 12px rgba(0, 0, 0, 0.06);\r\n  padding: 42px;\r\n  margin-bottom: 32px;\r\n}\r\n\r\n.fench-card h2 {\r\n  font-size: 28px;\r\n  line-height: 1.4;\r\n  font-weight: 800;\r\n  color: #1a2e3b;\r\n  margin-bottom: 8px;\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 12px;\r\n}\r\n\r\n.fench-card h2 .fench-num {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  width: 34px;\r\n  height: 34px;\r\n  background: #1a7a5c;\r\n  color: #fff;\r\n  border-radius: 7px;\r\n  font-size: 17px;\r\n  font-weight: 700;\r\n  flex-shrink: 0;\r\n}\r\n\r\n.fench-h2line {\r\n  width: 70px;\r\n  height: 4px;\r\n  background: #e6a817;\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.fench-card > p {\r\n  color: #555;\r\n  margin-bottom: 24px;\r\n  font-size: 18px;\r\n  line-height: 1.9;\r\n}\r\n\r\n.fench-wgrid {\r\n  display: grid;\r\n  grid-template-columns: repeat(4, 1fr);\r\n  gap: 18px;\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.fench-witem {\r\n  background: #f5f8f6;\r\n  border-radius: 10px;\r\n  padding: 24px 16px;\r\n  text-align: center;\r\n}\r\n\r\n.fench-witem .fench-wico {\r\n  font-size: 25px;\r\n  margin-bottom: 8px;\r\n}\r\n\r\n.fench-witem h4 {\r\n  font-size: 16px;\r\n  line-height: 1.5;\r\n  font-weight: 600;\r\n  color: #555;\r\n  margin-bottom: 6px;\r\n}\r\n\r\n.fench-witem .fench-years {\r\n  font-size: 27px;\r\n  line-height: 1.3;\r\n  font-weight: 800;\r\n  color: #1a7a5c;\r\n}\r\n\r\n.fench-witem .fench-note {\r\n  font-size: 13px;\r\n  color: #888;\r\n  margin-top: 6px;\r\n  line-height: 1.5;\r\n}\r\n\r\n.fench-info {\r\n  background: #f0f7f4;\r\n  border-left: 4px solid #1a7a5c;\r\n  border-radius: 8px;\r\n  padding: 16px 22px;\r\n  display: flex;\r\n  align-items: flex-start;\r\n  gap: 12px;\r\n  font-size: 16px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.fench-info.yellow {\r\n  background: #fdf8ed;\r\n  border-left-color: #e6a817;\r\n}\r\n\r\n.fench-info .fench-ii {\r\n  flex-shrink: 0;\r\n  font-size: 19px;\r\n}\r\n\r\n.fench-steps-title {\r\n  font-size: 20px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  margin-bottom: 18px;\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 9px;\r\n}\r\n\r\n.fench-steps {\r\n  display: grid;\r\n  grid-template-columns: repeat(3, 1fr);\r\n  gap: 18px;\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.fench-step {\r\n  background: #f5f8f6;\r\n  border-radius: 10px;\r\n  padding: 26px 20px;\r\n}\r\n\r\n.fench-step .fench-step-num {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  width: 32px;\r\n  height: 32px;\r\n  background: #e6a817;\r\n  color: #fff;\r\n  border-radius: 50%;\r\n  font-size: 15px;\r\n  font-weight: 700;\r\n  margin-bottom: 12px;\r\n}\r\n\r\n.fench-step h4 {\r\n  font-size: 18px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  margin-bottom: 10px;\r\n}\r\n\r\n.fench-step p {\r\n  font-size: 16px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n}\r\n\r\n.fench-excl-title {\r\n  font-size: 17px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  background: #fdf8ed;\r\n  border-left: 4px solid #e6a817;\r\n  border-radius: 6px;\r\n  padding: 12px 18px;\r\n  margin-bottom: 16px;\r\n  display: inline-block;\r\n}\r\n\r\n.fench-excl-list {\r\n  list-style: none;\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.fench-excl-list li {\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  padding: 7px 0 7px 28px;\r\n  position: relative;\r\n}\r\n\r\n.fench-excl-list li::before {\r\n  content: \"\u26a0\";\r\n  position: absolute;\r\n  left: 0;\r\n  font-size: 15px;\r\n}\r\n\r\n.fench-retbox {\r\n  background: #f0f7f4;\r\n  border-radius: 10px;\r\n  padding: 22px 26px;\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.fench-retbox ul {\r\n  list-style: none;\r\n}\r\n\r\n.fench-retbox ul li {\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  padding: 7px 0;\r\n  display: flex;\r\n  align-items: flex-start;\r\n  gap: 11px;\r\n}\r\n\r\n.fench-retbox ul li .fench-rico {\r\n  flex-shrink: 0;\r\n  font-size: 19px;\r\n}\r\n\r\n.fench-subsec {\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.fench-subsec h3 {\r\n  font-size: 21px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  margin-bottom: 14px;\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 9px;\r\n}\r\n\r\n.fench-subsec ul {\r\n  list-style: none;\r\n}\r\n\r\n.fench-subsec ul li {\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  padding: 5px 0 5px 24px;\r\n  position: relative;\r\n}\r\n\r\n.fench-subsec ul li::before {\r\n  content: \"\u2713\";\r\n  position: absolute;\r\n  left: 0;\r\n  color: #1a7a5c;\r\n  font-weight: 700;\r\n}\r\n\r\n.fench-subsec ol {\r\n  margin-left: 24px;\r\n  color: #555;\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n}\r\n\r\n.fench-subsec ol li {\r\n  padding: 5px 0;\r\n}\r\n\r\n.fench-subsec ol li strong,\r\n.fench-subsec ul li strong {\r\n  color: #1a2e3b;\r\n}\r\n\r\n.fench-cta {\r\n  background: #fff;\r\n  border-radius: 14px;\r\n  border-left: 5px solid #1a7a5c;\r\n  box-shadow: 0 2px 12px rgba(0, 0, 0, 0.06);\r\n  padding: 42px;\r\n  text-align: center;\r\n  margin-bottom: 32px;\r\n}\r\n\r\n.fench-cta .fench-cta-ico {\r\n  font-size: 42px;\r\n  margin-bottom: 14px;\r\n}\r\n\r\n.fench-cta h3 {\r\n  font-size: 25px;\r\n  line-height: 1.5;\r\n  font-weight: 700;\r\n  color: #1a2e3b;\r\n  margin-bottom: 8px;\r\n}\r\n\r\n.fench-cta p {\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  margin-bottom: 10px;\r\n}\r\n\r\n.fench-cta a {\r\n  color: #1a7a5c;\r\n  font-size: 18px;\r\n  font-weight: 700;\r\n  text-decoration: none;\r\n}\r\n\r\n.fench-note-box {\r\n  background: #fdf8ed;\r\n  border-left: 4px solid #e6a817;\r\n  border-radius: 8px;\r\n  padding: 18px 22px;\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n  color: #555;\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.fench-note-box strong {\r\n  color: #1a2e3b;\r\n}\r\n\r\n.fench-footer {\r\n  text-align: center;\r\n  padding: 24px;\r\n  font-size: 15px;\r\n  line-height: 1.8;\r\n  color: #888;\r\n  border-top: 1px solid #eee;\r\n  margin-top: 24px;\r\n}\r\n\r\n.fench-footer p {\r\n  margin-bottom: 5px;\r\n}\r\n\r\n@media (max-width: 991px) {\r\n  .fench-wgrid {\r\n    grid-template-columns: repeat(2, 1fr);\r\n  }\r\n\r\n  .fench-steps {\r\n    grid-template-columns: 1fr;\r\n  }\r\n}\r\n\r\n@media (max-width: 767px) {\r\n  .fench-wrap {\r\n    padding: 0 12px;\r\n  }\r\n\r\n  .fench-banner {\r\n    padding: 32px 22px;\r\n  }\r\n\r\n  .fench-banner h1 {\r\n    font-size: 28px;\r\n  }\r\n\r\n  .fench-banner .fench-sub {\r\n    font-size: 16px;\r\n  }\r\n\r\n  .fench-banner .fench-info-box span {\r\n    font-size: 14px;\r\n  }\r\n\r\n  .fench-card {\r\n    padding: 28px 20px;\r\n  }\r\n\r\n  .fench-card h2 {\r\n    font-size: 22px;\r\n  }\r\n\r\n  .fench-card > p,\r\n  .fench-info,\r\n  .fench-excl-list li,\r\n  .fench-retbox ul li,\r\n  .fench-subsec ul li,\r\n  .fench-subsec ol,\r\n  .fench-step p {\r\n    font-size: 15px;\r\n  }\r\n\r\n  .fench-wgrid {\r\n    grid-template-columns: repeat(2, 1fr);\r\n    gap: 10px;\r\n  }\r\n\r\n  .fench-witem {\r\n    padding: 16px 10px;\r\n  }\r\n\r\n  .fench-witem h4 {\r\n    font-size: 14px;\r\n  }\r\n\r\n  .fench-witem .fench-years {\r\n    font-size: 22px;\r\n  }\r\n\r\n  .fench-steps-title {\r\n    font-size: 18px;\r\n  }\r\n\r\n  .fench-step h4 {\r\n    font-size: 17px;\r\n  }\r\n\r\n  .fench-subsec h3 {\r\n    font-size: 19px;\r\n  }\r\n\r\n  .fench-cta {\r\n    padding: 30px 20px;\r\n  }\r\n\r\n  .fench-cta h3 {\r\n    font-size: 21px;\r\n  }\r\n\r\n  .fench-cta p,\r\n  .fench-note-box {\r\n    font-size: 15px;\r\n  }\r\n\r\n  .fench-footer {\r\n    font-size: 13px;\r\n  }\r\n}\r\n<\/style>\r\n\r\n<div class=\"fench-wrap\">\r\n\r\n  <div class=\"fench-banner\">\r\n    <h1>Fench Energian Takuuohjelma<\/h1>\r\n\r\n    <p class=\"fench-sub\">\r\n      Takuuohjelmamme kattaa Fench Energian myym\u00e4t LiFePO4-akut, DIY-sarjat, lis\u00e4varusteet, BMS:n ja akkukennoja.\r\n    <\/p>\r\n\r\n    <div class=\"fench-info-box\">\r\n      <span>\ud83c\udfe2 HK SINCHEN NEW ENERGY CO., LIMITED<\/span>\r\n      <span>\ud83d\udccd YKSIKK\u00d6 1021, BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI KL<\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"fench-card\">\r\n    <h2>\r\n      <span class=\"fench-num\">1<\/span>\r\n      Takuu\r\n    <\/h2>\r\n\r\n    <div class=\"fench-h2line\"><\/div>\r\n\r\n    <p>\r\n      Seisomme tuotteidemme laadun takana. Tarjoamme\r\n      <strong>rajoitetun takuun<\/strong> joka kattaa materiaalien ja ty\u00f6n laadun viat, kun tuotetta k\u00e4ytet\u00e4\u00e4n normaalisti ja tiukasti tuotteen k\u00e4ytt\u00f6ohjeen mukaisesti.\r\n    <\/p>\r\n\r\n    <div class=\"fench-wgrid\">\r\n\r\n      <div class=\"fench-witem\">\r\n        <div class=\"fench-wico\">\ud83d\udd0b<\/div>\r\n        <h4>12V\/24V akut<\/h4>\r\n        <div class=\"fench-years\">5 vuotta<\/div>\r\n      <\/div>\r\n\r\n      <div class=\"fench-witem\">\r\n        <div class=\"fench-wico\">\u26a1<\/div>\r\n        <h4>48V akut<\/h4>\r\n        <div class=\"fench-years\">5 vuotta<\/div>\r\n        <div class=\"fench-note\">J\u00e4rjestelm\u00e4n BMS: 1 vuosi<\/div>\r\n      <\/div>\r\n\r\n      <div class=\"fench-witem\">\r\n        <div class=\"fench-wico\">\ud83d\udce6<\/div>\r\n        <h4>DIY-sarjat<\/h4>\r\n        <div class=\"fench-years\">2 vuotta<\/div>\r\n      <\/div>\r\n\r\n      <div class=\"fench-witem\">\r\n        <div class=\"fench-wico\">\ud83d\udd0c<\/div>\r\n        <h4>Muut lis\u00e4varusteet<\/h4>\r\n        <div class=\"fench-years\">1 vuosi<\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"fench-info\">\r\n      <span class=\"fench-ii\">\ud83d\udccb<\/span>\r\n      <span>\r\n        Voimassa alkuper\u00e4isest\u00e4 ostop\u00e4iv\u00e4st\u00e4 l\u00e4htien. Takuuvaatimuksiin vaaditaan ostotodistus. Asiakastukemme on k\u00e4ytett\u00e4viss\u00e4 24\/7 auttaakseen sinua.\r\n      <\/span>\r\n    <\/div>\r\n\r\n    <div class=\"fench-steps-title\">\r\n      \ud83d\udccb Takuuvaatimusten Menettely\r\n    <\/div>\r\n\r\n    <div class=\"fench-steps\">\r\n\r\n      <div class=\"fench-step\">\r\n        <div class=\"fench-step-num\">1<\/div>\r\n        <h4>Vianm\u00e4\u00e4ritys ja Tuki<\/h4>\r\n        <p>\r\n          Ota meihin yhteytt\u00e4 ongelmasi kanssa. Vastaamme 24 tunnin kuluessa auttaaksemme diagnoosissa, vianm\u00e4\u00e4rityksess\u00e4 ja opastaaksemme optimaaliseen akun k\u00e4ytt\u00f6\u00f6n.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"fench-step\">\r\n        <div class=\"fench-step-num\">2<\/div>\r\n        <h4>Testaus ja Vahvistus<\/h4>\r\n        <p>\r\n          K\u00e4sitell\u00e4ksemme vaatimuksesi tehokkaasti, saatamme yst\u00e4v\u00e4llisesti pyyt\u00e4\u00e4 sinua tekem\u00e4\u00e4n muutaman yksinkertaisen testin akun kunnon varmistamiseksi.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"fench-step\">\r\n        <div class=\"fench-step-num\">3<\/div>\r\n        <h4>Palautus ja Vaihto<\/h4>\r\n        <p>\r\n          Jos testit vahvistavat valmistus- tai laatutavan, l\u00e4het\u00e4mme ennakkoon maksetun palautusl\u00e4hetyslabelin vialliselle yksik\u00f6lle EU-varastoomme. Vahvistuksen j\u00e4lkeen l\u00e4het\u00e4mme v\u00e4litt\u00f6m\u00e4sti uuden korvaavan tuotteen tai hyvityksen.\r\n        <\/p>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"fench-info\">\r\n      <span class=\"fench-ii\">\ud83d\udd0d<\/span>\r\n      <span>\r\n        Tekninen tiimimme tarkastaa palautetut yksik\u00f6t jatkuvaa tuotekehityst\u00e4 varten.\r\n      <\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"fench-card\">\r\n    <h2>\r\n      <span class=\"fench-num\">2<\/span>\r\n      Yleiset Ehdot ja Poissulkemiset\r\n    <\/h2>\r\n\r\n    <div class=\"fench-h2line\"><\/div>\r\n\r\n    <div class=\"fench-subsec\">\r\n      <ul>\r\n        <li>\r\n          <strong>Ei siirrett\u00e4viss\u00e4:<\/strong>\r\n          Takuu koskee vain alkuper\u00e4ist\u00e4 ostajaa. Lahjoitetut tai uudelleenmyydyt tuotteet vaativat vaatimukset alkuper\u00e4isen ostajan kautta ostotodistuksella.\r\n        <\/li>\r\n\r\n        <li>\r\n          <strong>Takuu jatkuu:<\/strong>\r\n          Korjatuille tai vaihdetuille akuille ei my\u00f6nnet\u00e4 uutta tai pidennetty\u00e4 takuuaikaa. Takuu jatkuu alkuper\u00e4isen takuun j\u00e4ljell\u00e4 olevan ajan.\r\n        <\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"fench-excl-title\">\r\n      \u26a0 Mit\u00e4 EI Kattaa\r\n    <\/div>\r\n\r\n    <ul class=\"fench-excl-list\">\r\n      <li>V\u00e4\u00e4r\u00e4 k\u00e4sittely, pudottaminen tai tahallinen vahingoittaminen.<\/li>\r\n      <li>Luvattomat tuotteen muokkaukset tai purkamiset.<\/li>\r\n      <li>Tuotteen virheellinen asennus, k\u00e4ytt\u00f6 tai yll\u00e4pito k\u00e4ytt\u00f6ohjeen mukaan.<\/li>\r\n      <li>Viat tai vakava laadun heikkeneminen v\u00e4\u00e4rink\u00e4yt\u00f6n, huolimattomuuden tai onnettomuuksien seurauksena.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"fench-info\">\r\n      <span class=\"fench-ii\">\u2705<\/span>\r\n      <span>\r\n        Kaikki takuuvaatimukset edellytt\u00e4v\u00e4t ostokuitin esitt\u00e4mist\u00e4. Takuu koskee vain alkuper\u00e4ist\u00e4 ostajaa.\r\n      <\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"fench-card\">\r\n    <h2>\r\n      <span class=\"fench-num\">3<\/span>\r\n      Palautus- ja hyvitysk\u00e4yt\u00e4nt\u00f6\r\n    <\/h2>\r\n\r\n    <div class=\"fench-h2line\"><\/div>\r\n\r\n    <p>\r\n      Jos tuotteessa todetaan olevan ongelma, hyv\u00e4ksymme palautukset\r\n      <strong>k\u00e4ytt\u00e4m\u00e4tt\u00f6mille tuotteille 5 p\u00e4iv\u00e4n kuluessa<\/strong> vastaanottamisesta alla olevien ehtojen mukaisesti.\r\n    <\/p>\r\n\r\n    <div class=\"fench-retbox\">\r\n      <ul>\r\n        <li>\r\n          <span class=\"fench-rico\">\ud83d\udcc5<\/span>\r\n          <strong>5 p\u00e4iv\u00e4n palautusaika<\/strong> \u2014 Palautukset on aloitettava 5 p\u00e4iv\u00e4n kuluessa toimitusp\u00e4iv\u00e4st\u00e4.\r\n        <\/li>\r\n\r\n        <li>\r\n          <span class=\"fench-rico\">\u2705<\/span>\r\n          <strong>Kunto:<\/strong>\r\n          Tuotteet on toimitettava meille t\u00e4ysin k\u00e4ytt\u00e4m\u00e4tt\u00f6min\u00e4, muuttamattomina ja alkuper\u00e4isess\u00e4 kunnossa.\r\n        <\/li>\r\n\r\n        <li>\r\n          <span class=\"fench-rico\">\ud83d\udce6<\/span>\r\n          <strong>Pakkaus:<\/strong>\r\n          Tuotteet on palautettava alkuper\u00e4isiss\u00e4 Fench Energy -pakkauksissaan.\r\n        <\/li>\r\n\r\n        <li>\r\n          <span class=\"fench-rico\">\ud83d\udeab<\/span>\r\n          <strong>Myyntikanavan rajoitus:<\/strong>\r\n          Fench Energy ei my\u00f6nn\u00e4 hyvityksi\u00e4 tuotteista, jotka on ostettu kolmansien osapuolten, jakelijoiden tai j\u00e4lleenmyyjien kautta.\r\n        <\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"fench-subsec\">\r\n      <h3>\ud83d\udcb0 Maksut ja kustannukset<\/h3>\r\n\r\n      <ul>\r\n        <li>\r\n          <strong>Toimituskulut:<\/strong>\r\n          Fench Energy vastaa palautuskuluista, jos palautus johtuu vahvistetusta tuotteen viasta, toimituksen aikana tapahtuneesta vahingosta tai virheellisest\u00e4 tuotteesta. Asiakkaan omista syist\u00e4 johtuvissa palautuksissa palautuskulut ovat asiakkaan vastuulla. Ota yhteytt\u00e4 ennen tuotteen palauttamista. Kaikki palautukset ovat voimassa palautus- ja hyvitysk\u00e4yt\u00e4nt\u00f6mme mukaisesti. <a href=\"https:\/\/fenchenergy.com\/fi\/palautusten-palautuskaytanto\/\">Palautus- ja hyvitysk\u00e4yt\u00e4nt\u00f6<\/a>.\r\n        <\/li>\r\n\r\n        <li>\r\n          <strong>K\u00e4sittelymaksut:<\/strong>\r\n          Mahdolliset hyvitysk\u00e4sittelymaksut ovat ostajan vastuulla.\r\n        <\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"fench-subsec\">\r\n      <h3>\ud83d\udd04 Palautusprosessi<\/h3>\r\n\r\n      <ol>\r\n        <li>\r\n          <strong>Hanki lupa:<\/strong>\r\n          Ota yhteytt\u00e4 saadaksesi virallinen palautuslupanumero ennen tuotteen l\u00e4hett\u00e4mist\u00e4.\r\n        <\/li>\r\n\r\n        <li>\r\n          <strong>Turvallinen l\u00e4hetys:<\/strong>\r\n          Emme vastaa palautuksen aikana vahingoittuneista tai kadonneista tuotteista. Suosittelemme vahvasti vakuutettua ja seurattavaa l\u00e4hetyspalvelua.\r\n        <\/li>\r\n\r\n        <li>\r\n          <strong>Tarkastus:<\/strong>\r\n          Kaikki palautetut tuotteet tarkastetaan huolellisesti saapuessaan. Jos tuote palautetaan sopimattomassa tai k\u00e4ytetyss\u00e4 kunnossa, pid\u00e4t\u00e4mme oikeuden hyl\u00e4t\u00e4 hyvityksen. Tuote voidaan l\u00e4hett\u00e4\u00e4 takaisin asiakkaalle t\u00e4m\u00e4n kustannuksella.\r\n        <\/li>\r\n      <\/ol>\r\n    <\/div>\r\n\r\n    <div class=\"fench-subsec\">\r\n      <h3>\u23f1 Hyvityksen k\u00e4sittelyaika<\/h3>\r\n\r\n      <p style=\"font-size:17px;color:#555;line-height:1.8;\">\r\n        Kun olemme vastaanottaneet ja tarkastaneet palautetun tuotteen(t), anna aikaa\r\n        <strong>1\u20132 viikkoa<\/strong> palautuksen k\u00e4sittelyyn. Jos hyvityksesi hyv\u00e4ksyt\u00e4\u00e4n, sovellettavat varat hyvitet\u00e4\u00e4n alkuper\u00e4iselle maksutavallesi seuraavan ajan kuluessa <strong>15\u201330 arkip\u00e4iv\u00e4\u00e4<\/strong>.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"fench-info yellow\">\r\n      <span class=\"fench-ii\">\u26a0<\/span>\r\n      <span>\r\n        <strong>T\u00e4rke\u00e4\u00e4:<\/strong>\r\n        Luvattomat palautukset voidaan kielt\u00e4yty\u00e4 vastaanottamasta. Kaikki maksut ja v\u00e4hennykset noudattavat yll\u00e4 mainittua k\u00e4yt\u00e4nt\u00f6\u00e4.\r\n      <\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"fench-cta\">\r\n    <div class=\"fench-cta-ico\">\ud83d\udcac<\/div>\r\n\r\n    <h3>Tarvitsetko apua takuun tai palautusten kanssa?<\/h3>\r\n\r\n    <p>\r\n      Tukitiimimme on k\u00e4ytett\u00e4viss\u00e4 24\/7. Ota meihin yhteytt\u00e4 osoitteessa\r\n    <\/p>\r\n\r\n    <a href=\"mailto:bailyn1278@fenchenergy.com\">\r\n      \u2709 bailyn1278@fenchenergy.com\r\n    <\/a>\r\n\r\n    <p style=\"margin-top:16px;font-size:15px;color:#888;\">\r\n      Kaikkiin vaateisiin tai tuotetukeen liittyviin kysymyksiin vastaamme 24 tunnin sis\u00e4ll\u00e4.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"fench-note-box\">\r\n    \ud83d\udccc <strong>Huomio:<\/strong>\r\n    Takuuvaateissa, jotka liittyv\u00e4t vahvistettuihin valmistusvirheisiin, Fench Energy tarjoaa ennakkoon maksetun palautustarran ja toimittaa uuden korvaavan tuotteen.\r\n  <\/div>\r\n\r\n  <div class=\"fench-footer\">\r\n    <p>HK SINCHEN NEW ENERGY CO., LIMITED<\/p>\r\n    <p>\r\n      \u00a9 Fench Energy \u2014 Sitoutuminen vihre\u00e4\u00e4n energiaan ja luotettavaan j\u00e4lkimyyntipalveluun. K\u00e4yt\u00e4nt\u00f6versio 2026.\r\n    <\/p>\r\n  <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Fench Energy Warranty Policy Our warranty policy covers LiFePO4 batteries, DIY kits, accessories, BMS and battery cells sold by Fench<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-30401","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fenchenergy.com\/fi\/wp-json\/wp\/v2\/pages\/30401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fenchenergy.com\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fenchenergy.com\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fenchenergy.com\/fi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fenchenergy.com\/fi\/wp-json\/wp\/v2\/comments?post=30401"}],"version-history":[{"count":5,"href":"https:\/\/fenchenergy.com\/fi\/wp-json\/wp\/v2\/pages\/30401\/revisions"}],"predecessor-version":[{"id":34204,"href":"https:\/\/fenchenergy.com\/fi\/wp-json\/wp\/v2\/pages\/30401\/revisions\/34204"}],"wp:attachment":[{"href":"https:\/\/fenchenergy.com\/fi\/wp-json\/wp\/v2\/media?parent=30401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}